Frequently Asked Questions (FAQ)
1. Which forms of payment are accepted?
All major credit cards, including Visa, Mastercard, American Express, and Discover, are accepted at Arjea.com. For your convenience, we also provide PayPal as a safe way to make payments.
2. When can I expect to get my order?
Orders are processed and shipped as soon as we can. Orders are normally completed in 1-2 business days, and shipping durations vary based on your location. Using the tracking details included in your delivery confirmation email, you can monitor the progress of your order.
3. How do you handle returns?
We want your experience with your Arjea.com transaction to be flawless. Within 30 days of delivery, you can return unused items for a complete refund or exchange if, for any reason, you're not content with your purchase. Kindly visit our Returns & Exchanges page for comprehensive guidelines on how to start a return.
4. Do you provide shipping to other countries?
Yes, we do ship internationally to a few countries. Delivery schedules and shipping prices change based on where you live. You will be able to choose your country and see the possible shipping options and costs during the checkout process.
5. How do I get in touch with customer service?
You can contact our customer service staff for assistance with any queries or worries you may have. We can be contacted via email at support@arjea.com or through our website's Contact Us section. We aim to reply to every message within a day.
6. Do you offer a warranty for your products?
Yes, there is a manufacturer's warranty protecting every item you buy from Arjea.com against flaws in the construction and materials. Please get in touch with us if you have any problems with your purchase, and we will be pleased to help you fix the problem.
7. Do you sell gift certificates?
Yes, you may buy and redeem electronic gift cards from us online at Arjea.com. Gift cards are the ideal present for any shoe enthusiast and come in a variety of values.
All major credit cards, including Visa, Mastercard, American Express, and Discover, are accepted at Arjea.com. For your convenience, we also provide PayPal as a safe way to make payments.
2. When can I expect to get my order?
Orders are processed and shipped as soon as we can. Orders are normally completed in 1-2 business days, and shipping durations vary based on your location. Using the tracking details included in your delivery confirmation email, you can monitor the progress of your order.
3. How do you handle returns?
We want your experience with your Arjea.com transaction to be flawless. Within 30 days of delivery, you can return unused items for a complete refund or exchange if, for any reason, you're not content with your purchase. Kindly visit our Returns & Exchanges page for comprehensive guidelines on how to start a return.
4. Do you provide shipping to other countries?
Yes, we do ship internationally to a few countries. Delivery schedules and shipping prices change based on where you live. You will be able to choose your country and see the possible shipping options and costs during the checkout process.
5. How do I get in touch with customer service?
You can contact our customer service staff for assistance with any queries or worries you may have. We can be contacted via email at support@arjea.com or through our website's Contact Us section. We aim to reply to every message within a day.
6. Do you offer a warranty for your products?
Yes, there is a manufacturer's warranty protecting every item you buy from Arjea.com against flaws in the construction and materials. Please get in touch with us if you have any problems with your purchase, and we will be pleased to help you fix the problem.
7. Do you sell gift certificates?
Yes, you may buy and redeem electronic gift cards from us online at Arjea.com. Gift cards are the ideal present for any shoe enthusiast and come in a variety of values.